Hello! My name is Craig Stein, the workshop manager here at Steins Garage. I thought I’d step away from completing high-quality car repairs for a moment and share a bit about the history and culture of Steins Garage. Hopefully, it will help you choose us for your car servicing needs!
Here at Steins, we love what we do. Whether it’s laughing with our customers or fixing a complicated engine fault, there’s always a smile on our faces. And that’s why we deliver such stellar results for each and every customer. You get a quick, high-quality repair and always pay less. What could be better? Judging by our reviews, very little!
I started working in my first garage when I was just 16. It was 1986 and, with my father George, I rented ramps at various garages in Edinburgh. After 5 years of piggybacking, we moved into more permanent premises at Blackley’s Garage on Gordon Street in Leith. We haven’t moved since!
When the entire business went up for sale in 1993, my father sensed an opportunity. He bought both 16 and 18 Gordon Street and then, a year later, sold number 16 for a healthy profit. That investment gave Steins Garage a birthplace and, over the last 30 years, we’ve turned it into one of the most successful garages in Edinburgh.
That success means we complete thousands of car repairs every year. While our garage may appear small from the outside, don’t be fooled! It’s actually much larger inside. So much so that we always surprise people when we tell them we only have four member of staff here at Steins. And then even more so when we tell them that that includes my semi-retired father! He helps out now and again when he’s not away on the various holidays he so enjoys. We don’t begrudge him one bit - he’s earned each and every one for all his hard work over the years.
I mainly work alongside my nephew, Gregor, and a long-standing family friend, Patrick. We’re a close-knit group and our family bond influences a lot of what Steins stands for. Every customer becomes part of our family when they enter our garage, so we treat them as such! We stop at nothing to help all our pals out, so nothing is too much hassle.
With such a small team running such a busy garage, there’s always something to do. More often than not, it’s my job to do it! That means I’m the first one in every morning and the last to leave. On a normal day, I am at least an MOT tester, mechanic, problem solver, tea maker, internet guru and company secretary. Usually, I do a lot more too. But it’s no hardship and I don’t mind the work, so long as it keeps Steins an ongoing success. Doesn’t mean I don’t enjoy my weekends off though!
On top of all that, I’m also a businessman who knows exactly what a good garage should do for its customers because I know what customers expect from a good garage. That’s why our customer care is second to none and we offer a winning combination of quality workmanship and competitive, affordable prices. That’s where we’ve found a lot of our success over the years. We deliver a personal touch as standard and make sure you understand exactly what we’ve done to your car and why we’ve done it.
Communication is key, and we love hearing what our customers have to say. Your feedback tells us what we’re doing right and what we need to improve on, so keep it coming! We’ve received over 750 incredibly positive reviews for our garage to date. Why not check out what they have to say on Google (over 150 reviews at 4.9 stars), Facebook (over 60 reviews at 5 stars), Book My Garage (over 330 reviews at 4.9 stars) and Free Index (over 240 reviews at 5 stars)?
Many of these satisfied customers are women who receive none of the nonsense or intimidation they might at other garages. That’s why we were favourably covered in this article: Can Garages Be Female Friendly?
Everyone deserves a fair garage experience. That’s why respect and equality are key moral values here at Steins Garage. Our customers all know that and word spreads fast and far. We often receive customers from outside Edinburgh who have heard such great things about our garage! And, if we can’t help you, I always know someone who can. The same goes if you have to move away from the area - just leave me your postcode and I’ll find you a trusted garage closer to you.
I hope you like what you see. Feel free to explore the rest of our site and don’t hesitate to book with Steins Garage. Either give me a call on 0131-5543423, email me at email@example.com, pop in for a chat or use our online booking system. I’ll always get back to you as soon as I can!
No matter what the make, model or age of your car; no matter your mechanical experience or your problem, Steins Garage is here for you. I derive a lot of pleasure from making drivers happy and I hope to spread some of that joy to you in the near future.